**General Terms and Conditions (GTC)**
1 **Scope of services:** Our services include the brokerage, planning, organization and execution of import and export activities as well as related logistics services.
2 **Order placement:** Orders are placed in writing or electronically. By placing an order, the customer agrees to our GTC.
3 **Prices and terms of payment:** The prices are based on the individual agreements and are specified in the respective order confirmation. Payments must be made within the agreed deadlines.
4 **Delivery and performance time:** The delivery and performance time is agreed individually and may depend on various factors, including international trade regulations and customs clearance.
5 **Liability:** We are only liable for damages caused by gross negligence or willful misconduct on our part. Any further liability is excluded.
6 **Data protection:** We undertake to comply with data protection regulations and to treat the personal data of our customers confidentially.
7 **Jurisdiction and applicable law:** All disputes arising from or in connection with our services shall be governed exclusively by the law of the country in which our company has its registered office. The place of jurisdiction is the registered office of our company.
8 **Changes to the GTC:** We reserve the right to change these GTC at any time. Changes will be communicated to the customer in good time and shall be deemed accepted unless the customer objects within a reasonable period of time.
By using our services, you agree to these GTC.
For further information or if you have any questions, please do not hesitate to contact us.
** Right of withdrawal **
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the date of conclusion of the contract.
To exercise your right of withdrawal, you must inform us ([insert your name, address, telephone number and e-mail address]) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You can use the attached sample withdrawal form, but this is not mandatory.
You can also fill in and send the model withdrawal form or another clear declaration electronically on our website [insert Internet address]. If you make use of this option, we will immediately send you a confirmation of receipt of such a revocation (e.g. by e-mail).
In order to comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
** Consequences of withdrawal **
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.
If you have requested that the services should commence during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided by the time you inform us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.
**Privacy Policy**
Thank you for your interest in our import and export services. The protection of your personal data is important to us. Below we inform you about the processing of your data and your associated rights.
1 **Responsible party**
The controller within the meaning of the General Data Protection Regulation (GDPR) is [your company name], [your address], [your contact information].
2 **Collection and processing of personal data**
We collect and process personal data that you provide to us as part of your inquiry or order placement. This generally includes your name, contact details and other information required to process your request or order.
3 **Purpose of data processing**
We process your data exclusively for the following purposes:
- Processing your inquiries and orders
- Communication with you
- Fulfillment of legal obligations
4 **Data transfer to third parties**
Your data will only be transferred to third parties if this is necessary to fulfill your request or order processing or if we are legally obliged to do so.
5 **Data security**
We take all necessary technical and organizational measures to ensure the security of your data and to protect it from unauthorized access or misuse.
6 **Your rights**
You have the right to information about the data stored by us and to correction, deletion or blocking of your data. In addition, you have the right to object to the processing of your data and to demand the restriction of processing. To do so, please contact the controller named above.
7 **Changes to this privacy policy**
We reserve the right to amend this privacy policy at any time. You will always find the current version on our website.
If you have any questions about data protection or the exercise of your rights, you can contact us at any time.
**Disclaimer**
1 **Contents of the website:** The information on this website is for information purposes only. Although we endeavor to keep the information up to date and correct, we do not warrant the completeness, accuracy, timeliness or suitability of the content for any particular purpose. Use of the information provided is at your own risk.
2 **Links to external websites:** This website may contain links to external websites of third parties. We have no influence on the content and availability of these sites and therefore accept no responsibility for their content. The respective operators or providers of the sites are always responsible for the content of the linked sites.
3 **No liability for damages:** We assume no liability for direct or indirect damages arising from the use of this website or the linked external websites, including lost profits, loss of data or damage to hardware and software.
4 **Changes to the website:** We reserve the right to make changes or additions to the information provided on this website at any time without prior notice.
5 **Legal validity of the disclaimer:** Should parts or individual formulations of this disclaimer be or become invalid, the content and validity of the remaining parts of the document shall remain unaffected.
**Copyright notice**
1 **Copyright:** The contents of this website, including text, graphics, logos, images, audio and video files and software, are protected by copyright and are the property of [your company name] or the respective copyright holders, unless otherwise indicated.
2 **Rights of use:** The use of this content is only permitted for private or business purposes. Any reproduction, distribution, publication or editing of the content requires the express consent of [your company name] or the respective rights holder.
3 **Brand names and trademarks:** All brand names and trademarks used on this website are the property of their respective owners and are subject to the corresponding property rights.
4 **Liability for links:** The use of links to this website is only permitted if they refer to the homepage of the website. Embedding or linking content from this website in external frames or pages is not permitted.
5. **Nutzung von Inhalten Dritter:** Für Inhalte Dritter, die auf dieser Webseite verwendet werden, wurden entsprechende Nutzungsrechte erworben oder eine Lizenz zur Verwendung liegt vor. Sollten Sie dennoch vermuten, dass Ihre Rechte verletzt werden, bitten wir um eine entsprechende Benachrichtigung, damit wir den Sachverhalt umgehend prüfen und gegebenenfalls die erforderlichen Maßnahmen ergreifen können.
**Credits / Image Rights **
1 . IONOS.de
**Cookie Policy**
1 **Use of cookies:** This website uses cookies to improve the use of the website and to provide certain functions. Cookies are small text files that are stored on your device when you visit our website.
2 **Types of cookies:** We use different types of cookies:
- **Necessary cookies:** These cookies are required for the functionality of the website and are set automatically when you visit the website.
**Analytical cookies:**
These cookies help us to analyze the use of the website and collect statistical data about visitors in order to improve the website.
- Marketing cookies:** These cookies are used to show you personalized advertising based on your interests.
3 **Cookie consent:** By using this website, you consent to the use of cookies in accordance with this cookie policy. You have the option to disable or delete cookies at any time. Most web browsers offer settings that allow you to reject or delete cookies. Please note, however, that disabling cookies may affect the functionality of the website.
4 **Third party cookies:** This website may also use third party cookies to provide certain functions or to display advertising. The use of such cookies is subject to the privacy policies of the respective third-party providers.
5 **Changes to the Cookie Policy:** We reserve the right to change this Cookie Policy at any time. Changes will be posted on this page. Please check the Cookie Policy regularly to stay informed of updates.
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